
Vehicle Service Contract Product Guide
Compare VSC coverage levels, benefits, and available enhancements.
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DOWC gives dealers a range of protection options for the vehicles their customers drive, from conventional powertrains to advanced electronics and electric vehicles. Through DAWN, explore Vehicle Service Contracts, Extended Care, TechShield™, Tire & Wheel Protection, customizable Bundle products, GAP, BatteryShield™, and electric vehicle service contracts. This lineup lets you build a protection conversation around the vehicle, the customer’s priorities, and the type of coverage they need.
Repair costs and the financial consequences of a total loss are different concerns. Technology failures, damaged tires and wheels, lost keys, and other everyday problems can also lead to unexpected expenses. DOWC’s mechanical, ancillary, and financial protection programs address these needs in different ways, with coverage levels and selectable options that help dealers explain the choices clearly. Review the product summaries and literature below, then work with DAWN to confirm the right program for your dealership.

DOWC offers vehicle protection products for a range of customer needs, from mechanical breakdowns and advanced electronics to everyday road hazards. Through DAWN, dealers can explore options for conventional vehicles and electric vehicles, supported by product literature that helps explain the available choices.
The lineup includes Vehicle Service Contracts, Extended Care, TechShield™, and eVSC, along with Tire & Wheel Protection, customizable Bundle products, GAP, and BatteryShield™. These products address different concerns: mechanical repairs, selected ancillary benefits, eligible financial losses, or covered battery replacement.
A driver seeking powertrain protection may have different priorities from an EV buyer or a customer concerned about technology components. Coverage levels and selectable options give your team several ways to approach that conversation. Benefits depend on the product and plan selected; a bundle does not automatically include every available protection.
Work with DAWN to review program availability and the materials relevant to your dealership. The literature below provides an introduction, while the applicable contract, warranty, or GAP addendum defines covered items, exclusions, limits, and claim requirements.

Compare VSC coverage levels, benefits, and available enhancements.

Review mechanical coverage, additional protections, and Plus and Lease options.

Explore coverage for eligible electronics and vehicle technology.

Review the individual protections available within a customizable bundle.

Compare EV-focused coverage levels and included assistance benefits.

Review protection for covered tire and wheel damage from road hazards.

Learn how GAP may address an eligible balance after a covered total loss.

Review limited-warranty protection for covered battery replacement.
These descriptions and brochures are summaries, not contracts. Product availability and coverage vary by vehicle, selected plan, and state. The applicable contract, warranty, or GAP addendum explains what is covered, exclusions, deductibles, benefit limits, and claim requirements. Optional coverage is not required to obtain financing.
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